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Some of the Questions
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FAQ List

  • Will you make something of a different size or colour?

    Yes. Our bespoke service will reproduce many pieces to the size or colour of your choice. Out staff are qualified to discuss your requirements and ensure that your expectations are understood and met. From order confirmation to delivery, you will be regularly updated with news of your order's progress.
  • When we place an order,can I visit your factory to inspect goods?

    A Yes, you are warmly welcomed to have a visit.
  • Do you accept mixed order?

    A Accept mixed orders if the total amount is up to USD3000 .
  • How long is the production lead time?

    A About 45 days after receiving 30% deposit.
  • How Can I order a sample?

    A You can place an order via Trade assurance. Or confirm it with us directly, we will make sample after receiving sample charge.
  • Can I have samples freely to show my clients?

    A We can supply details of brass and hardware colors and style examples. However, we do not have samples of items that can be removed from our premises. We are always delighted to welcome your clients to view and discuss items or information in-store on your behalf. But we can send you free wood sample in different colors by your courier account.
  • Do you sell to the Trade overseas?

    A Yes - We have several trade clients in USA,Europe and Japan, and Korea.
  • Do you sell to the Trade?

    A We have a substantial and increasing number of trade clients, includinginterior designers, architects, hotels, TV & Film sets, and the corporate sector. please contact wanda@shanxifolkart.com.cn for details.
  • If I am a retail client in Beijing area and change my mind about my purchase, can I cancel my order and get a refund?

    A Yes – We are not quibble. The money-back-guarantee means risk-free shopping, so if you change your mind after ordering, you have 7days to notify us in-factory warehouse, by phone or by email, or when your order is delivered, simply contact us and follow our returns policy.
  • Are SUJIAN’S Antiques investment pieces?

    A No, we don't suggest that the restored Chinese furniture will increase in value. But we feel these pieces are unique in that they each have a story to tell, and the provenance shines through on each piece. The restoration processes sympathetically replace and match wood, lacquer, and brass ware where necessary, resulting in a charming piece of history being saved for a new life.

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  Yu Cheng Ge Art Area, Shi Jia Ying Villiage, Mapo Town, Shunyi District Of Beijing City,China.
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